FAQ

QINGDAO HULK METAL Technology Co., Ltd (hereinafter referred to as "we") takes your privacy and personal information very seriously and is always committed to protecting your privacy. In order for you to better enjoy the services provided by HULK Metal, we have specially formulated this privacy policy, and we hope to explain to you what information we collect when you use HULK Metal's services and how to collect, use and protect this information.

HULK Metal's product prices will be adjusted according to the price of raw materials, and other costs such as processing costs and mold costs will be adjusted according to the difficulty of product production. We will quote after communicating with you, and the timeliness of each quote will be informed by the engineer who quoted you.

Please check the quality of the goods when you receive them. If the product is defective, or damaged, or received the wrong goods, contact us immediately, and we can solve it through timely negotiation.HULK Metal's service purpose is to make it easier for you to purchase the metal products you want. We can negotiate together to find a win-win solution.

Yes, it is. After the cooperation is reached, HULK Metal will plan a perfect production solution for you. The Quality inspection team will track the production process and give regular feedback on the production progress to you. Our factory will also provide pictures and videos at any time. We can also let you see the real status of the order production through video calls.

The information you can give us about structural pipe fittings is 1. Size of pipes 2. Size of structural pipe fittings 3. Surface Treatment of structural pipe fittings 4. The delivery method. If you have other requirements, you can tell us together, such as Delivery period: Payment method: Destination: And packing:

We will control product quality through the strict process of production and quality inspection. Advanced production equipment and experienced employees have laid a solid foundation for the supply of higher-quality Structural Pipe Fittings. We also provide samples for your testing. You can rest assured to place the order with us for production.

HULK Metal offers pre-production and free sample delivery services. You can perform various tests on samples. We will start mass production when you are satisfied. If the goods you received have any quality problems. We will take the corresponding responsibility and negotiate with you to solve the problem. HULK Metal will be responsible for any products with quality problems. We have established a comprehensive return, exchange, and replenishment policy. You can contact us anytime if there is any quality problem with the structural pipe fittings you received.

You can apply for our after-sales service if the quality fails to meet your requirements. But this situation will not happen because we have a perfect quality assurance system. First, HULK Metal will send structural pipe fittings samples to let you test their performance. We will only mass-produce the order after you are satisfied. Secondly, the quality inspection team will track the production of the order and provide feedback on the inspection data. You can also participate in on-site inspections via video calls. Thirdly, we will conduct a pre-shipment inspection to ensure that the product quality can meet your requirements. Finally, we have quality assurance services, any quality problems will be properly resolved.

You can obtain the product catalog in the following ways: We have a free structural pipe fittings catalog available for download. You just need to leave your contact information to get it. You only need to tell us the following information and we can give you the price information: The sizes of structural pipe fittings. Quantity of each size. Surface treatment of structural pipe fittings. The delivery method of the order. The above is the basic information. If you have more information, please let us know.

The tolerance is ±2mm. The tolerance of the structural pipe fittings we produce for customers is ±2mm. This tolerance ensures that they can be used normally and have a lower production cost. You can also get a more suitable price. Of course, you can ask if you have specific requirements on the tolerance of structural pipe fittings. We can complete the production service with a tolerance of 0.1mm, but you should know that the smaller the tolerance, the higher the production cost.